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Non-urgent advice: New Digital Triage Service

From Monday 2nd June, Spring House Surgery will switch to a “total digital triage system” where all requests for appointments will be submitted online. This system has been implemented successfully across the country with excellent feedback regarding accessibility, patient choice and continuity. This change will allow the practice to prioritise patients based on their clinical need and will ensure faster care, improved continuity and better outcomes for our patients.

Find out more about this new service

Non-urgent advice: Looking for new participants for PPG

We are currently looking for patients who would like to be part of the PPG for Spring House.  The current subject in question is “I can’t get to see my GP” a subject, we are sure, is close to all our hearts.  We would, however, emphasize this is not an open forum for complaints but one for constructive debate.  If you are interested in becoming part of this valuable group, please email your name and contact details to helen.walsh10@nhs.net.

Hertfordshire and West Essex Integrated Care Board

For more information about Hertfordshire and West Essex Integrated Care Board please click the link

Welcome to Spring House Medical Centre

We are a GP Led Health Centre, offering GP services  from 08:00 to 18:30 Mondays to Fridays and Saturdays 08:00-13:00.

We operate from a Modular building situated over-the-road from the New QE2 hospital in Welwyn Garden City. We are on a single level, and have full disabled access, with large size car park including disabled parking. ​We recently installed new, electronic doors to assist the less able in accessing our waiting room.  We also have additional wheelchair ramps and hand-rails along our clinical corridor.  We hope these improvements really help our less-able patients with access to all our services.

Spring House Medical Centre is run by Ephedra Healthcare (an organisation set up by the eight GP practices in the Welwyn & Hatfield area) in partnership with NHS Hertfordshire

​"Spring House is dedicated to provide an exceptional standard of care.  We pride ourselves on treating everyone fairly and equally.  All of our staff constantly strive to offer a warm, friendly, and professional service" - Our ethos

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NHS Friends and Family

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