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IMPORTANT UPDATE - MOUNJARO (TIRZEPATIDE) FOR WEIGHT LOSS
GPs in Hertfordshire are not able to prescribe Mounjaro for weight loss. Instead, access is through a dedicated NHS service for people with the highest clinical need.
Find out more about Mounjaro (Tirzepatide) for Weight Loss
Thank you for your understanding
WELCOME TO SPRING HOUSE MEDICAL CENTRE
We are a GP Led Health Centre, offering GP services from 08:00am to 18:30pm Mondays to Fridays and Saturdays 08:00am to 12:00pm.
We are on a single level, and have full disabled access, with large size car park including disabled parking.
We have wheelchair ramps and handrails along our clinical corridor.
We have electronic doors to assist the less able in accessing our waiting room.
Spring House Medical Centre is run by Ephedra Healthcare (an organisation set up by the eight GP practices in the Welwyn & Hatfield area) in partnership with NHS Hertfordshire
"Spring House is dedicated to provide an exceptional standard of care. We pride ourselves on treating everyone fairly and equally. All of our staff constantly strive to offer a warm, friendly, and professional service" - Our ethos
NEW DIGITAL TRIAGE SERVICE
On Monday 2nd June, Spring House Surgery switched to a “TOTAL DIGITAL TRIAGE SERVICE” where all requests for appointments, medical certificate plus admin enquiries are to be submitted online.
For prescription requests please email the practice on: springh.scripts@nhs.net
This system has been implemented successfully across the country with excellent feedback regarding accessibility, patient choice and continuity. This change will allow the practice to prioritise patients based on their clinical need and will ensure faster care, improved continuity
THE NHS APP
Using the App is a simple and secure way to access a range of NHS services on your smartphone or tablet.
Use the NHS App to:
- Order repeat prescriptions
- Check your symptoms
- Find out what to do when you need help urgently
- View your GP medical record securely
- Register to be an organ donor
- Choose how the NHS uses your data

APPOINTMENTS
Requests for appointments, Fit notes, or admin enquiries should be submitted online via our:

PURPLE STAR ACCREDITED PRACTICE
We are proud to be a Purple Star Accredited Practice.
We will try to offer all reasonable support and adjustments that someone with a learning disability needs from us to meet all their health needs
Find out more about our Purple-Star Accreditation
You can also visit their website for additional information here.

VETERAN FRIENDLY PRACTICE
We are proud to be accredited as a Veteran friendly practice, recognised by the Royal College of General Practitioners for our commitment to supporting the health of veterans.
We offer dedicated clinical and administrative staff with an in depth understanding of veterans and their health needs.

JOIN OUR PATIENT PARTICIPATION GROUP
Our Registered patients can sign up for the our PPG and participate in decisions about the services provided by the Practice, helping us benefit from your views and feedback. This is a useful group and connection between the practice and the people we care for.
We would like to know how you perceive our surgery and staff and where we can improve.
Our PPG is not for complaints but one for positive discussions.
If you would like to be involved please sign-up on the form below. Please complete all fields on the form.
Join our Patient Participation group form
If you would like more information on becoming part of this valuable group, please email your name and contact details to nataliecox@nhs.net
NHS Friends and Family
Hertfordshire and West Essex Integrated Care Board
Page created: 15 August 2022