Practice News

14th Apr

New Digital Triage Service

From Monday 2nd June, Spring House Surgery will switch to a “total digital triage system” where all requests for appointments will be submitted online. This system has been implemented successfully across the country with excellent feedback regarding accessibility, patient choice and continuity. This change will allow the practice to prioritise patients based on their clinical need and will ensure faster care, improved continuity and better outcomes for our patients.

Find out more about this new service

 

                 Spring House Surgery FROM 2 nd June 2025 YOU DON’T HAVE TO JOIN THE MORNING RUSH TO REACH YOUR GP There are quick and easy ways to get in touch and get the care you need. Choose the recommended routes below to avoid queues on the phone. • However you contact us, a GP will assess your request in the same way, and you should receive a same day response • Our aim is to give everyone fair and equal access to care. Recommended NHS App, visit the website. call on 01707 294354.     Book on the day appointments. Monday 12th May – Friday 20th May 2025. While we transition to a new appointment system, please be prepared to attend at short notice.

 

 

26th Feb

Looking for new participants for PPG

We are currently looking for patients who would like to be part of the PPG for Spring House.  The current subject in question is “I can’t get to see my GP” a subject, we are sure, is close to all our hearts.  We would, however, emphasize this is not an open forum for complaints but one for constructive debate.  If you are interested in becoming part of this valuable group, please email your name and contact details to helen.walsh10@nhs.net.

14th Mar 2024

Closure Dates

  • 10th April 2024
  • 9th May 2024
  • 4th June 2024

All of these dates are only for 5hrs in the afternoons from 12.30 - 5.30pm and we will be reopening from 5.30 - 6.30 as normal. Please phone 111 if you have any urgent health issues between these times or visit the Urgent Treatment Centre. We are open as usual in the mornings on these dates.

20th Apr 2023

Patient Letter